| PROBLEM |
POSSIBLE
CAUSE |
SOLUTION |
| The
red indicator light remains ON for over 20 minutes, but
no steam is produced from the unit at the STEAM setting. |
The
heating element may be bad.
Control may be bad.
(J-4000)
Check water level. |
Replace the heating element and reseal the tank assembly
with high temperature silicone. |
| The
red indicator light does not illuminate when the switch
is turned to the PREHEAT or STEAM setting. |
Fuse
wire is bad.
The cordset is bad.
Wires may be disconnected.
The switch is bad.
The unit is not plugged in. |
Check
the unit's current flow and replace defective part. This
may be done by you, an authorized repair center, or by
a Jiffy® Steamer Company Technician. |
| The
red indicator light works on the PREHEAT or STEAM setting,
but not on both. |
Wires
may be disconnected.
The switch is bad.
The L170 control thermostat is bad.
|
Reconnect
wires or replace defective part. This may be done by you,
an authorized repair center, or by a Jiffy® Steamer
Company technician. |
| The
steamer spits water from the steam head. |
The
steam head has a crack or blemish.
Hard water sediment has built up in the head.
The unit has been overfilled (4 quarts maximum).
The rod set is not fully assembled (three sections for
most models and four sections for drapery steamers). |
Replace
head once signs of excess wear are apparent.
Never fill the steamer with more than 4 quarts.
Make sure the hose is straight and that it has no kinks
which may trap condensation in the hose. |
| The
steamer leaks water at the base of the unit. |
There
may be a hole in the tank (most common with older model
units using aluminum tanks).
The brass coupling between the hose and unit may be loose.
The silicone sealant around the tank assembly is leaking. |
The
faulty tank must be replaced with a new stainless steel
tank. This involves replacing the tank, lid, and housing.
This task is best serviced by a Jiffy® Steamer Company
technician.
Tighten hose coupling with a wrench.
Reseal the tank and lid with a high heat silicone. |
