Below is actual testimony from Jiffy® Steamer customers,
including customers who make use of our standard garment steamers
and Jiffy Esteam travel steamer models. If you would like
to send us a testimonial about your experience with the Jiffy
Esteam® or other Jiffy® Steamer product, click
here to fill out our testimonials form.
I have owned my J-2 steamer since 1997. It worked perfectly for 15 years before I had any trouble with it. When it stopped steaming, we called the repair department and sent it in for cleaning. We were pleased with reasonable cost and the results. Recently it stopped turning on so I emailed the repair department who replied immediately with a possible cause. My husband checked it out, we ordered 2 parts and within a week it is operating as good as when it was new. How wonderful to have something that can actually be repaired these days not to mention a repair department that is quick and courteous. With the clear diagrams they send with the parts I think I could repair it myself next time. I also have the portable steamer and it is an excellent product. Thank you Jiffy Steamer! You are the best.
~ Margie Osborn
I have had my Jiffy Steamer since the 1980s. I just found a receipt from 1997 when you repaired the original one. I would like to tell you that you have a magnificent product which I have used for over 30 years. I have recommended your Jiffy Steamer to all my friends. Most people write to complain; I like to write when I am happy with the product. I am a satisfied customer.
~ Irene Hernandez
Coral Gables, FL
Christmas came a little early – someone really wanted to exchange one gift each tonight, so I chose the big box that I was sure held my new Jiffy garment steamer. I am thrilled. This is the product I should have bought ten years ago, but I admit I went the cheap route. A design flaw of an inferior product eventually led to me throwing it away.
Your product is wonderful. I have the model J-2000. From the heavy electrical cord, to the beautifully-machined aluminum hanging rod…the heavy brass coupling for the steam hose, the included wrench (that attaches via magnet to the metal bottom plate of the unit)…to your owners’ manual! Wiring diagrams! Telephone number to your repair line and customer service! A parts list and a three year warranty! I am blown away. This is no doubt one of the best products I have owned since my mother invested in a rosewood Fuller Brush Company hairbrush in the 1970s. (I still have it).
~ Pam Vetter
As I used my Jiffy Steamer tonight, it occurred to me that I might hold a record with your company. Almost 42 years ago, I received this steamer as a wedding present from a family friend and former boss, David Roos, owner of the Melvin S. Roos Company in Atlanta. The Roos Company was, and is, a national Company selling store fixtures, hangers, mannequins and seasonal store decorations. I worked for them part-time from the ages of 11-18. I worked as a corporate attorney then executive for 25 years, and steamed my suits almost every day before work. I still use it regularly to steam shirts and pants and suits (on rare occasions), having been retired for a while. 42 years WITHOUT A SINGLE PROBLEM! The only other thing in my life that has worked that long and well is my marriage. I just had to write to let you know. Feel free to use this testimonial as you see fit. You earned it.
~ Tom Reiman
Highland Park, IL
Thank you for honoring your commitment to your product even as I approach the end of my warranty. When I purchased mine, the vendor assured me of your company’s promise and I was thrilled to learn that it is true. Until today I have relied on my steamer for my business and it has performed faithfully. I will be very happy to have it back working for me again. Thank you again!
~ Miko L.
San Francisco, CA
I just wanted to tell you that I have been using your product for many years. I was at my aunt’s clothing store when I first saw your steamers. I am left handed and was always getting burned using irons for right handed people! For Christmas 1990, I asked my mom to buy me a steamer. I have been using it ever since. I love it! It’s your anniversary model 50th anniversary so it’s kind of special. It says 1940-1990 on it. I am ordering a new hose for it today. I just wanted to say thank you for making one of my favorite things. I could not be without such a great tool! I hope that this letter finds the people who make them. Maybe put it up in the lunch room so others can smile... like I do every time I use it!
~ Kelly Chartier
This is an all-out praise for an awesome product! I am
a 38 year old plumber from Wisconsin. My parents bought my
wife and I another brand garment steamer about 5 years ago
for Christmas. We thought it was the greatest thing in the
world; no more ironing! Last week the cheap plastic steamer
head came apart and fell off. Me being the repairing kind,
went online to order a replacement head for it
no longer available. So I googled garment steamers, and Jiffy
Steamer popped up. I started to investigate your product and
realized that your products have been American made since
1940. Then I realized that the J-2 steamer was made out of
aluminum! I upgraded to the metal head and the wooden handle
as well! I just received the unit this morning, and was so
taken with the level of quality, that I was absolutely compelled
to write! I also had to comment on the exploded view parts
list. You guys actually expect your product to last long enough
to need parts! Unfortunately, that is no longer the norm in
our throw away society! I am so sick of the Chinese
made garbage that is flooding into this country! I just wanted
you to know that there are still people in this country who
care about what they buy, and where it is made and that it
is made to last. I will tell everyone I know about your products,
and will be ordering your ESTEAM travel steamer soon!
~ Chad Hauckt
I have an older Model J-3 Jiffy Steamer that needed some
parts/repair. I contacted Jiffy Steamer Company and the friendliness
of the staff
from the operator to the parts and repair
was outstanding! This is a great American
company with helpful, knowledgeable employees who really care
about their customers.
~ Jon Rundquist
Fort Wayne, IN
Your service, your equipment and your attention to detail
is outstanding in my opinion!
~ Bob Berard
Maple Shade, NJ
So many thanks to you! I could not be more pleased with your
service, the parts you sent and how wonderfully my Jiffy steamer
is working. In this unfortunate age of "throw aways",
I am so pleased to be able to repair an item rather than replace
it. I wish you owned the companies which manufacture my computer,
my iron, my water heater, and on and on. I am preparing to
do a show of antique garments, and the show will be lovely
and easy to do now that my steamer is again working so perfectly.
~ Barbara Agte
Columbus, New Mexico
I have purchased a total of around ten or more
Jiffy Steamers. I LOVE my steamer. Not like it, LOVE it. I
steam what I wear the minute I get up each morning.
I steam my drapes on the rod, my sheets on the bed, and
the counters in my kitchen and bath. I clean my microwave
and oven with it also. I purchased the last one as a gift
for a friend. She and her husband are saving over two hundred
dollars a month in dry cleaning fees. People need to realize
the machine pays for itself. I will continue buying them for
friends and family.
Keep up the great work!
~ Donald Beane
Our most recent Jiffy Steamer is from 2001. It
is used every day. It is made in the USA, with high quality
standards. We should know, we have been upholstering since
1938. We only use the BEST products. Jiffy is one of them.
~ Beth Schramek
I have been using the ESTEAM hand held steamer by Jiffy
at least three times a week for the last four months. I just
want to say this is a great product. I use it to take the
wrinkles out of my uniform between dry cleanings. My uniform
gets wrinkled because I have to store it in a garment bag.
So I just fire up the ESTEAM, and all the wrinkles are gone
in less than 10 minutes. I recommend this product. It is good
to know that this great product is made in the USA!
~ Jason Ho
San Pedro, CA
Thank you! I love my Jiffy Steamer and use it every week.
I truly wonder how i ever lived without it!
~ Cynthia Newman
This is the best "investment" I have made this
year. When I compare the frequency of use of my Jiffy Steamer
to the potential cost of both time and dollars to have a drycleaner
simply care for my wardrobe, the Jiffy Steamer I purchased
has a great return on the investment!!! Your steamers are
superb, your customer service is unsurpassed and most importantly
you do solid follow-up with your customers.
~ Boyd P. Relac
Grand Rapids, MI
There is nothing like a Jiffy. I never send my suits to
the cleaners for pressing, and it has paid for itself 100+
times over. Cleaners destroy good suits
Jiffy saves them!
~ Cal Partee, Jr.
I just bought my J-2 Jiffy Steamer yesterday, but I wish
I had bought it thirty-five years ago. I was always very fussy
with my irons, but I never knew that a good garment steamer
could do so much so fast! I am very impressed. For example,
this steamer would have saved me a lot of time and effort
over the years every time I needed to prepare my flight attendant
uniform for the next day, but it's not too late now to enjoy
the benefits of this wonderful garment
steamer now that I'm retired.
A friend of mine sent me a Jiffy Steamer for my birthday.
I feel like a kid with a new toy! It’s awesome. I never realized
how many of my clothes I don’t wear all the time, simply because
I don’t have time to iron it. Thanks Jiffy Steamer!
~ Ines M. Rivas
Steamer Customer Service:
I recently purchased a Jiffy® Steamer's ESTEAM® Travel steamer,
prior to leaving on a 14 day Italian vacation. My wife was
somewhat skeptical due to the fact that neither of us had
ever used a "steamer" before. She had seen an infomercial
for a competing (not competitive, at all) steamer but when
I investigated steamers via Google - every positive thing
said "Jiffy is the way to go!” They were all correct but they
were too restrained - Jiffy is the only way to go.
My wife was a convert after the first use - a badly wrinkled
pair of dress pants came out looking like they were just back
from the hotel laundry - without having to pay the $12.00
fee to have it pressed. We used the ESTEAM® every day of the
trip and always looked neat and pressed…even after changing
hotels five times. We never had to worry about getting our
clothes pressed (Italy does not allow hotels to put irons
and ironing boards in hotel rooms or to deliver them even
upon request). The ESTEAM® was easier to use than an iron,
never leaked anything onto our clothes and was much quicker
than any iron we had ever used. Our traveling companions were
so impressed that after the second day, they asked to borrow
our Jiffy ESTEAM® - every day for the next 12 days! The Jiffy
ESTEAM® had paid for itself by the end of week 1…at $12.00
per item to pressed, it was no contest.
Based on our experience, I just ordered a residential steamer
from Jiffy and look forward to the same great product experience."
~ John F. Reilly
the ESTEAM to take with us on our recent Caribbean Cruise,
and it was GREAT! Great product built by dedicated American
workers. If you do not have an ESTEAM I suggest you purchase
one now so you can look good and save time while on a business
trip or on vacation."
~ Rick Johnson
"This is just a note to let you know how much I am
impressed with your Jiffy Esteam® travel steamer. I am
a professional drapery installer of almost 30 years. In the
Boston area, we commonly have to walk up many flights of stairs
to reach our clients. For smaller jobs, rather than carrying
my Jiffy Steamer commercial-grade steamer, the Jiffy Esteam®
travel steamer works great! I am especially impressed with
the quality of the steam that comes out of the unit, without
the effort of all my past handhelds (having to pump, by trigger,
the water to a heated sole plate). I get smooth and even steam,
very quickly. Four stars to your product, just bought one
for a friend, keep up the good work! "
~ Steve Davis
"I just wanted to tell you how much I love my Jiffy
Esteam® travel steamer. Since I received my steamer, I
have become a steam maniac. My family has never looked so
good. I even use my Jiffy Esteam to steam my sons' daily t-shirts!
Your machine is so easy to use and care free. I have packed
my Jiffy Esteam travel steamer on several trips, but especially
appreciated it during a recent trip. All of our dress clothes
looked fresh and neat, not wrinkled and crumpled. I tell everyone
about my Jiffy Esteam travel steamer and plan on buying one
for my sister's wedding and for my mother for Christmas! Thank
you so much for a fabulous product!"
~ Veronica J. Huchison
"Hello Jiffy® Steamer!
I have just ordered a steamer for my daughter. I purchased
my mother one when I was in high school 30 years ago. I bought
my steamer 25 years ago. Now that my daughter is married,
it is time to get her one. I have not used an iron in all
those 25 years. I can not verbalize how great I think the
Jiffy® Steamer is. I take great pride in getting my daughter
a Jiffy® for her home. Our three generations of devoted
Jiffy® Steamer users thank you for such a wonderful product.
~ Jackie Johnson
"Thank you for your help in choosing the correct model
Jiffy® Steamer. I purchased the Jiffy Esteam® travel
steamer. The product arrived today (I really appreciate the
timely delivery and the thoughtful response of your sales
department), and I have already tried it out. The Jiffy Esteam®
travel steamer performs better than I anticipated; in fact,
much better than the appliance it replaced! Thanks again for
~ Lee Kilman
West Simsbury, CT
"I am very impressed with my Jiffy® Steamer. As an
engineer, I think the workmanship and design of the unit is
very amazing. The magnet mounted wrench blows me away. Very
clever and thoughtful. The three part hanger rod is a solid
piece of workmanship. Great equipment considering I was a
little hesitant to buy it; not sure if it would be quality
goods. I will recommend it to all of my friends."
~ Neal Grolnic
"I have recently purchased your Jiffy® Model J-2 steamer.
It is more than a fine steamer, for me it is a revelation.
Thank you for your fine product."
~ Clem Artist
"I purchased your Jiffy Esteam® Steamer yesterday.
I want to tell you that I am surprisingly pleased with the
quality and performance of the product. I have owned a couple
of different brands of hand-held travel steamers in the past
and they in no way compare to the Jiffy Esteam. It does a
~ Candy Bodine
Coal City, IL