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J-3, J-4, J-4000

PROBLEM POSSIBLE CAUSE SOLUTION
The red indicator light remains ON for over 20 minutes, but no steam is produced from the unit at the STEAM setting. The heating element may be bad.

Control may be bad.
(J-4000)

Check water level.
Replace the heating element and reseal the tank assembly with high temperature silicone.
The red indicator light does not illuminate when the switch is turned to the PREHEAT or STEAM setting. Fuse wire is bad.

The cordset is bad.

Wires may be disconnected.

The switch is bad.

The unit is not plugged in.
Check the unit's current flow and replace defective part. This may be done by you, an authorized repair center, or by a Jiffy® Steamer Company Technician.
The red indicator light works on the PREHEAT or STEAM setting, but not on both.

Wires may be disconnected.

The switch is bad.

The L170 control thermostat is bad.

Reconnect wires or replace defective part. This may be done by you, an authorized repair center, or by a Jiffy® Steamer Company technician.
The steamer spits water from the steam head. The steam head has a crack or blemish.

Hard water sediment has built up in the head.

The unit has been overfilled (4 quarts maximum).

The rod set is not fully assembled (three sections for most models and four sections for drapery steamers).
Replace head once signs of excess wear are apparent.

Never fill the steamer with more than 4 quarts.

Make sure the hose is straight and that it has no kinks which may trap condensation in the hose.
The steamer leaks water at the base of the unit. There may be a hole in the tank (most common with older model units using aluminum tanks).

The brass coupling between the hose and unit may be loose.

The silicone sealant around the tank assembly is leaking.
The faulty tank must be replaced with a new stainless steel tank. This involves replacing the tank, lid, and housing. This task is best serviced by a Jiffy® Steamer Company technician.

Tighten hose coupling with a wrench.

Reseal the tank and lid with a high heat silicone.

Click here to download PDF version.


PLEASE NOTE: Each of these items serve as simple suggestions and hints when repairing your Jiffy® Steamer. To insure professional service, please send your unit to the plant for authorized personnel to repair the steamer.
Questions?
Call our technical support line
@ 1-800-525-4339
or email us at
jsinfo@jiffysteamer.com

 

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